If you or someone you know is considering moving into a nursing home in the state of Illinois, it is important to understand the current state of nursing home complaints in the state. The Illinois Department of Public Health (IDPH) is responsible for licensing and regulating nursing homes in the state, and also investigates complaints made against these facilities.
Number of Complaints
In 2021, the IDPH received over 5,000 complaints about nursing homes in Illinois. This is a significant increase from previous years, and is likely due to increased scrutiny on nursing homes during the COVID-19 pandemic. The most common complaints were related to abuse, neglect, and improper care.
Types of Complaints
As mentioned, the most common complaints related to abuse, neglect, and improper care. These include physical abuse, emotional abuse, financial exploitation, medication errors, falls, and more. Other common complaints related to the overall cleanliness and maintenance of the facility, as well as staffing levels and training.
Investigations and Enforcement
When a complaint is received, the IDPH will investigate the issue to determine if any violations of state and federal regulations have occurred. If violations are found, the facility may be fined, required to make improvements, or even have their license revoked. The IDPH also maintains a list of nursing homes with serious violations, which can be found on their website.
Protecting Yourself and Your Loved Ones
It is important to research nursing homes carefully before making a decision about where to live. Visit the facility in person, talk to staff and residents, and check online reviews and ratings. If you suspect abuse or neglect, it is important to report it to the authorities immediately.
The state of Illinois nursing home complaints is a serious issue, but one that can be addressed through increased regulation and enforcement. If you or a loved one have experienced issues with a nursing home in Illinois, it is important to speak up and report the problem. By holding nursing homes accountable, we can work towards creating safer and more compassionate care for our elderly and vulnerable populations.